Before your First Appointment
You are welcomed to email [email protected] or phone 250-254-3494 to book your first appointment. You must call or email for your assessment appointment, even if your doctor or specialist has referred already you to the clinic. After a few questions to confirm that Full Circle Physiotherapy is the appropriate referral point for you, you'll be booked a 90 minute assessment/treatment + provision of home programme appointment. There is usually a 4 - 6 month waiting period prior to your first appointment. We normally use an online booking system from which you can book follow-up appointments or move or cancel your appointment(s) online, but this system is disabled at present.
If you need to cancel, please do so as soon as possible with at least 48 hours' notice. If you miss one appointment, there is no charge. Missing a second appointment requires full payment before you may book again. This booking system will send you an email reminder 1 - 2 days prior to your appointment and a text 2 hours before your appointment.
After you book your first appointment, you'll be sent a welcome email with a form to fill out to help make your first visit easier for both you and the clinic. If you're coming specifically for pelvic issues or cancer, please let us know so an additional form is sent to you. Your first appointment will be 60 - 75 minutes. Follow-up appointments are 30 or 60 minutes depending on your needs. If it's been two years since your last appointment or a new concern, you may need a full hour assessment again.
Your information is private and confidential. Progress or assessments reports to your GP or specialist are common practice so that you have best communication amongst your health providers. Only those with whom you've given a release of information to our clinic will have access. You many change and/or update your preferences at any time.
On your first visit, please know that you are here to share your history and present concerns. It may help to write down your concerns as well as bring any test results and medication lists that you may have. Wear comfortable clothes. If you're seeking pelvic physiotherapy, you may choose to have an internal examination in addition to an external examination. It's up to you at any time.
We try to be timely with your appointment and ask that you do as well. There is no receptionist, so please just come in, make yourself comfortable and we'll be with you as soon as possible. There is a bathroom beside the waiting room and books and information for you to read.
Payment is expected on the day of service and is in the form of cash, cheque or etransfer. If you choose to etransfer, please do so while you're at the clinic so that there is no miscommunication of passwords or reminders needed. No cards are accepted at present. We do not direct bill insurance companies but will give you the appropriate receipt (in paper or by email) in order for you to seek reimbursement. These choices are done in an effort to keep the cost of your appointments at a minimum and make this service available to as many women as possible without cost becoming an impediment.
If you're interested in keeping up on women's health issues, you're welcome to sign up for our blog and emails as well as reading Joanne's articles in the Creston Valley Advance.
If you need to cancel, please do so as soon as possible with at least 48 hours' notice. If you miss one appointment, there is no charge. Missing a second appointment requires full payment before you may book again. This booking system will send you an email reminder 1 - 2 days prior to your appointment and a text 2 hours before your appointment.
After you book your first appointment, you'll be sent a welcome email with a form to fill out to help make your first visit easier for both you and the clinic. If you're coming specifically for pelvic issues or cancer, please let us know so an additional form is sent to you. Your first appointment will be 60 - 75 minutes. Follow-up appointments are 30 or 60 minutes depending on your needs. If it's been two years since your last appointment or a new concern, you may need a full hour assessment again.
Your information is private and confidential. Progress or assessments reports to your GP or specialist are common practice so that you have best communication amongst your health providers. Only those with whom you've given a release of information to our clinic will have access. You many change and/or update your preferences at any time.
On your first visit, please know that you are here to share your history and present concerns. It may help to write down your concerns as well as bring any test results and medication lists that you may have. Wear comfortable clothes. If you're seeking pelvic physiotherapy, you may choose to have an internal examination in addition to an external examination. It's up to you at any time.
We try to be timely with your appointment and ask that you do as well. There is no receptionist, so please just come in, make yourself comfortable and we'll be with you as soon as possible. There is a bathroom beside the waiting room and books and information for you to read.
Payment is expected on the day of service and is in the form of cash, cheque or etransfer. If you choose to etransfer, please do so while you're at the clinic so that there is no miscommunication of passwords or reminders needed. No cards are accepted at present. We do not direct bill insurance companies but will give you the appropriate receipt (in paper or by email) in order for you to seek reimbursement. These choices are done in an effort to keep the cost of your appointments at a minimum and make this service available to as many women as possible without cost becoming an impediment.
If you're interested in keeping up on women's health issues, you're welcome to sign up for our blog and emails as well as reading Joanne's articles in the Creston Valley Advance.